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Friendemic provides the most comprehensive social and reputation product set in the industry. We weave together tools to effectively monitor and build online reviews as well as collect, approve, and publish social media content.
Friendemic also offers Reputation Monitoring 24/7/365 with hourly text or email alerts regarding new reviews. Our response and customer support teams are well equipped to respond to reviews daily, including holidays!
Our software continuously monitors 24 hours a day, 7 days a week, 365 days a year. Email or text alerts when you receive any new reviews on all the top review sites
Make leaving positive reviews part of the new customer experience with the Catalyst Mobile App. Collect reviews and local content from customers while they’re in your store to post direct to your social pages. Send review invites via text at point of sale or automatically send invites at a later time for 100% coverage of sales and service customers. Also increase sales and service lead conversions and improve communication between dealer and customer by creating instant links to private HD YouTube videos.
We integrate with your DMS to send daily emails to sales and service customers to get more positive reviews. Use our CRM plug-in to prevent negative reviews by gathering private feedback.
Our response team responds to all reviews within 24 hours, including weekends and holidays! Have the ability to request approval before posting any responses, or let us handle them in an efficient, personalized, and professional manner.
Dedicated support staff and local field representatives are available for all your questions. This is to ensure you have the help you need to use these tools to their fullest potential.
Our Social Analytics software provides ROI-focused reports and easy to read graphs, as well as insightful analysis for overall performance and individual posts, which allows you to refine your online reputation and social marketing strategy.
Friendemic’s ads team will run targeted ads on Facebook, Twitter, LinkedIn, and other social networks in order provide the greatest amount of social media marketing coverage possible. As an industry leader, Friendemic is well equipped to help you fully optimize your social ad strategy to build relationships, garner more leads, and generate more sales.