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Friendemic’s comprehensive products can show you how easy it is to increase your review count and improve your online ratings, create better-performing ad campaigns, and produce compelling content that your customers will want to interact with. Friendemic offers solutions that will set you apart in the digital landscape.
Whether you want just the do-it-yourself essentials to manage your online reputation or fully managed services for social media and online reputation, Friendemic has a range of solutions to fit your dealership’s specific needs.
Send review invites at point-of-sale to finish your customer experience, or use data integration to automate the invites at a later time. Our mobile app makes it quick and easy to get happy new customers leaving reviews. The Response Console provides hourly review site monitoring to keep you informed, and updates you with alerts for any new reviews or feedback. Reputation Snapshot makes it easy to see where you stand across your review sites. If you want a closer look, our detailed reporting helps you see which sites need more attention.
Our response service helps you stay on top of your reviews by responding within 24 hours, 365 days a year, including weekends and holidays. As a preferred Yext partner, we can manage your listings for consistency and accuracy across dozens of sites.
Facilitate customer communication using new technology that allows you to record and share private YouTube videos with customers via text or email. Entice prospects with personalized videos of vehicles they are interested in. Improve transparency with your Service Drive customers by showing them problems uncovered during routine maintenance, or update them on repairs. Personalized reporting dashboard tracks which employees from your dealership are using the app.
Capture customer and product photos, videos, and success stories from our mobile app. Photo and video release forms are built into the app to ensure consumer permission before posting to your social media pages. Capture content from multiple locations and users without the need to access dealership social media accounts. Connect Content Fuel’s RSS feed to any major publishing network to take the hassle out of social posting.
Our digital advertising solutions use live inventory feeds that are updated daily to promote models to consumers who have already viewed them on your website. Dynamic retargeting uses information from your website traffic to form custom audiences for social advertising. Lead generation ads allow you to reach customers who have engaged with your website, reacted to your prior ads, or are currently in-market to purchase. Friendemic will integrate these leads into your CRM for real-time updates and prospects! We can also showcase your inventory through our automated Facebook Marketplace Listing solution.